Terms of service

Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with us! We work hard to get your order to you as quickly as possible. Please review the information below regarding order processing, shipping times, and delivery expectations.

Digital Downloads

Digital products are delivered electronically and do not require shipping.

After your purchase is complete, you'll receive access to download your files through your order confirmation. If you have any trouble accessing your files, please contact us and we'll be happy to help.


Processing Times

Processing time is the amount of time needed to prepare your order before it ships.

Typical processing times are:

  • Digital Downloads: Available immediately after purchase.
  • Print-on-Demand Products: Usually processed within 2–7 business days before shipping.
  • Handmade Products: Typically processed within 3–10 business days, depending on the item.

During holidays, sales events, or periods of high order volume, processing times may be slightly longer.


Shipping Times

Once your order has been shipped, estimated delivery times are:

  • United States: 3–7 business days
  • Canada: 7–14 business days
  • International: 10–30 business days

These are estimated delivery times provided by shipping carriers and are not guaranteed.


Multiple Shipments

If your order contains multiple items, they may ship separately.

Because some products are handmade while others are produced by our print partners, you may receive your order in more than one package and on different delivery dates.


Shipping Confirmation

Once your order ships, you'll receive a confirmation email with tracking information (when available).

Please allow up to 48 hours for tracking updates to appear after your shipping confirmation is sent.


Shipping Address

Please verify your shipping address before placing your order.

We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.

If you notice an error, contact us immediately. We'll do our best to update your order before it ships, but we cannot guarantee changes once production has begun.


Lost, Delayed, or Stolen Packages

After your package has been handed to the shipping carrier, delivery is outside of our control.

If your tracking information shows your package as delivered but you cannot locate it, we recommend:

  • Checking around your property.
  • Asking neighbors or household members.
  • Contacting the shipping carrier directly.

If your package appears to be lost in transit, please contact us. We'll gladly assist you in working with the carrier whenever possible.

We are not responsible for packages that are lost or stolen after being marked as delivered by the carrier.


International Orders

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country.

These charges are not included in the purchase price or shipping cost and are collected by your local customs authority.

Delivery times may vary depending on customs processing.


Shipping Delays

While we strive to meet all estimated shipping times, delays caused by weather, holidays, customs inspections, carrier issues, or other events beyond our control may occur.

We appreciate your patience and understanding should these situations arise.


Questions?

If you have any questions about your order or shipping, please contact us through our Contact page or by email. We aim to respond to all inquiries within 1–2 business days.